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Some Problem with jw 5.4


Hi! today went to jwplayer 5.3 to version 5.4.
And the video stop play! but when retrieve their files version 5.3 everything is working again!

Error: Connection failed: Application folder ([install-location] / applications /: 80) is missing.
test page http://openx.perfusion.com/testJW5/

37 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Please provide links of 5.3 and 5.4 so we can take a look, thanks.

JW Player

User  
0 rated :

5.4 http://openx.perfusion.com/testJW5/
5.3 http://openx.perfusion.com/templateForAbsolute/

The strange thing is that the video is in 5.4 times is within 2-3 seconds

Some strangest

thanks

Pablo

JW Player Support Agent  
0 rated :

@Greg -

This is probably related to a bug which involves RTMPT failover.

http://developer.longtailvideo.com/trac/ticket/1151

To help us debug the issue, could you which version of FMS or Wowza you’re running?

JW Player

User  
0 rated :

WOWZA 2.1.2

Pablo

JW Player Support Agent  
0 rated :

@Greg -

Thanks for the feedback. I’ve updated the ticket to include your information.

JeroenW

JW Player Support Agent  
0 rated :

Can you try this again with the latest build from the player? You can download it here:

http://developer.longtailvideo.com/trac/browser/trunk/fl5

The RTMPT logic has been simplified a lot; tunneling now kicks in only when after 3 seconds the regular connection still hasn’t responded. This used to be a race with 500ms delay for the tunneled connection. Also, the player is now indifferent to whether you hard-code the port or not.

JW Player

User  
0 rated :

@JeroenW -
o it work for me! thancks. wen we can use this version?

JeroenW

JW Player Support Agent  
0 rated :

Excellent! You can already use this one (with the watermark alas), but the actual release (5.5) will be due in about 4 weeks.

JW Player

User  
0 rated :

I am also having the same issue. looking forward to see 5.5...

Ethan Feldman

JW Player Support Agent  
0 rated :

@Mustafa – You can test with 5.5 on trunk here – http://developer.longtailvideo.com/player/trunk/fl5/player.swf

JW Player

User  
0 rated :

Having the same issue (though not on every connect) with a WOWZA server (V2.1.2) and JWPlayer 5.4.
Is this happening with all JWPlayer instances playing WOWZA streams, or is there a specific issue causing this? I installed 5.5 the trunk, but still experience the problem. Interestingly, the problem seems less frequent when using the JWEmbedder vs. the embedSWF method of embedding - possibly because it is taking a tad longer, and avoiding the race condition?

Any ideas for ways around this?

Thanks,
Jonathan

Ethan Feldman

JW Player Support Agent  
0 rated :

@Jonathan – Can you provide a link please?

JW Player

User  
0 rated :

@Ethan - Sure thing. You were just helping me the other day on an unrelated issue. The new player is up on our staging site right now, at: http://stg.cpr.org
Went back to embedSWF method of embed - issue still happens inconsistently with Chrome/FF, and very consistently in Safari.
Output is the same error mentioned above: Connection failed: Application folder ([install-location] / applications /: 80) is missing.

Ethan Feldman

JW Player Support Agent  
0 rated :

1) The player plays fine here.

2) I would advise against the embedSWF method.

JW Player

User  
0 rated :

for some reason it works inconsistently, and for some reason, after a few min the connection drops,

Showing : Server not found rtmpt:serveradress:80/bwcheck/

Where in fact I was using rtmp:serveradress:1935/bwcheck/

Please advice

Thanks

Ethan Feldman

JW Player Support Agent  
0 rated :

@rico – Can you please provide a link to where this is happening?

JW Player

User  
0 rated :

@ Ethan,

Hello thanks for your promoted reply, what I found is that, the stream type that I have set on wowza was wrong, and as a result it wasn't acting as a live stream but rather an Archive.

However after I got that fix, my stream starts at the highest quality, however it keeps dropping to the lowest one and it gets stuck there, do you know why?

Thanks

Ethan Feldman

JW Player Support Agent  
0 rated :

I need to see a link to see why it is doing that, can you please provide one?

JW Player

User  
0 rated :

http://stream.ricomok.com/iframe/temp-l-working%20copy.html

Thanks

Ethan Feldman

JW Player Support Agent  
0 rated :

It seems to stay at a steady 778 KB for me, I guess it could be related to our connections?

JW Player

User  
0 rated :

do you have any tools that can do a simulated bandwidth?

Thanks

Ethan Feldman

JW Player Support Agent  
0 rated :

The Charles Web Proxy has this tool built in, I believe – http://www.charlesproxy.com/

JW Player

User  
0 rated :

Hello Ethan,

I have changed it to the following setting ,

<media:content bitrate="600" url="1live3.sdp" />
<media:content bitrate="300" url="1live2.sdp" />
<media:content bitrate="100" url="1live1.sdp" />

And now it is not going up, and is staying at the lowest one.

Thanks

Ethan Feldman

JW Player Support Agent  
0 rated :

Hmm, will have to investigate this…

JW Player

User  
0 rated :

Thanks!

looking forward to hear form you

JW Player

User  
0 rated :

Hello Ethan, Did you have a chance to find out why?

Thanks

JeroenW

JW Player Support Agent  
0 rated :

There’s a setting in the Wowza Server you can use to fix this issue. Please search their forums for something like “bandwidth live switching down jw player”. With this setting in place, the server keeps bursting data and keeps reporting the bandwidth instead of (currently) the video bitrate.

JW Player

User  
0 rated :

@JeroenW

Thanks for your advice, however I am having a hard time finding the post that you describe could you please point me into the right direction.

Thanks

JeroenW

JW Player Support Agent  
0 rated :

“Dynamic Markers” is the magic word here ;).

According to the Wowza team, you have a ticket outstanding with them as well. This includes info on how to upgrade Wowza and/or enable these markers.

JW Player

User  
0 rated :

use this to get the code and paste that code into the html file!

its works like a charm!

http://longtailvideo.com/support/jw-player-setup-wizard?example=204


JW Player

User  
0 rated :

I have trouble with Wowza on EC2 and JW player.
I am streaming rtmp live over 1935 but the JW player is talking about somekind of error:
Connection failed: Application folder ([install-location]/applications/:80) is missing.

Check here http://void.st/stream.html

JeroenW

JW Player Support Agent  
0 rated :

I think this relates to an issue we had around RTMP tunneling in 5.3 / 5.4. Can you make sure to use 5.5+?

JW Player

User  
0 rated :

I know that this thread relates to ver 5.4, but I'm experiencing similar issues in ver 5.7.

I've tried to load a rtmp live stream, but I get the "Connection failed: Application folder ([install-location]/applications/) is missing." error message.

Here is a link: http://test.deckerdev.com/mediaplayer/test.html

I've tried loading the player both via SWFObject as well as the included jwplayer.js script. Both give the same error.

I've noticed that after I click the play button a few times, that I get a different error message: "Server not found: rtmpt://mnn1.mnntv.com:80/" so it seems to be switching to rtmpt from the rtmp that is actually specified in the html file.

JeroenW

JW Player Support Agent  
0 rated :

You indeed seem to miss part of the URL. An RTMP address is generally “rtmp://servername.com/application”. You only have the server name. Your application is probably named something like “live” (which is the default for Wowza live).

Next, the “file” option needs set to the ID of your stream. With live streaming, you set this ID in your ingest application (call it e.g. “myStream”).

JW Player

User  
0 rated :

That was exactly the problem. Thank you so much!

JW Player

User  
0 rated :

Can any one help me with following Error PLEASE

Connection failed: Application folder ([Install-location]/applications/FoGi) is missing.

Ethan Feldman

JW Player Support Agent  
0 rated :

Can you provide a link to where your player is running?

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