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HTML5 fallback not working in Safari 7/Maverick

Hi everybody,

we just stumbled upon the following issue:

When initializing a JW Player instance in Safari 7.0 (9537, running on Mac OS 10.9 Maverick) with disabled Flash plug in, the JW Player script creates a "dead" flash object instead of an HTML5 video element. There is no JW Player showing up and the video is not rendered at all.
This issue can be reproduced with versions 5.9 up to 6.6.

Have a look at this page:

http://www.radioeins.de/themen/musik/pop_secret/index.html

Do you have any idea?

Thanks in advance!

6 Community Answers

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Ethan Feldman

JW Player Support Agent  
0 rated :

Your link is 5.9, can you update to 6.6? Note, in JW6, HTML5 is the primary, not the fallback.

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JW Player

User  
0 rated :

Just tried the main JWP demo page on Maverick 10,9 with Safari 7.0 with the Flash plugin disabled, and it plays just fine with HTML5. Ditto for some of my own pages, which also let me confirm that Flash is disabled (one of my pages requires Flash, and on that one I get a blank window - it's bringing up an SWF, though not in JW of course).

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Ethan Feldman

JW Player Support Agent  
0 rated :

So then this works fine…

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JW Player

User  
0 rated :

I'm running into the same issue with Safari on Windows 5.1.7 without flash installed. I get prompted to download a .mp4 file. This happens both on my application and the JWPlayer homepage.

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JW Player

User  
0 rated :

I don't think Safari for Windows, which is obsolete, supported native HTML5 video, but I may be wrong. But if I'm right, it would have to have Flash, otherwise there's no choice but to offer a download.

(Some quick Googling tells me that Safari for Windows supports HTML5 video, but only if you also have QuickTime installed. Very bizarre.)

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Ethan Feldman

JW Player Support Agent  
0 rated :

Safari for Windows only will support HTML5 video if you have QuickTime installed too :X

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