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problem in mp3 audio player !!


I have updated to the latest version of jw player, but there is a problem became a player does not work in google chrome, and Exploere browser does not show all of the characteristics as in the example, Knowing that I use Windows 7 and Explorer 10 browser,I hope the solution , thanks.

61 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

JW Player

User  
0 rated :

Yes, unfortunately forgot to put the link

http://iraqnoor.net/nice.html

Ethan Feldman

JW Player Support Agent  
0 rated :

This works fine for me in Chrome/Win7?

JW Player

User  
0 rated :

Works OK for me in Chrome, too. Just one mystery, however - in IE10, instead of showing the elapsed and total time (it's about a 5-minute audio), it shows "Live broadcast." I don't have a clue about why - the coding is absolutely clean and the MIME type is right.

JW Player

User  
0 rated :

works fine in IE11

JW Player

User  
0 rated :

Thank you for all, there is a problem, not all music works and at the same time not all of them do not work, I do not know why!! This file Yes works in Google Chrome but in IE 10 works well but see the picture

http://oi40.tinypic.com/14c5f10.jpg

And as friend MisterNeutron said completely,

There NOTE: When using jw 5,10 version flash files operate without problems, the problem only in the new version

JW Player

User  
0 rated :

Actually, it's not the difference between JW5 and JW6 _per se_ that makes the difference. JW5 defaulted to Flash, but JW6 defaults to HTML5 with a Flash fallback. The problem goes away in Flash mode. So, if you set the primary to Flash in JW6, the problem goes away.

But I'd still like to know why it's happening in the first place. My own MP3 embeds don't do this (see, for example, http://misterneutron.com/JW6embedMusic/).

JW Player

User  
0 rated :

Thank you, Is it possible to put me the right code to make flash Defulft and then html5 to see the difference,,, Thanks

JW Player

User  
0 rated :

Easy enough. Just add one line to the setup():

bc.. <script type="text/javascript">
jwplayer("mediaspace").setup({
file: "uploads/folder6/songs/nice.mp3",
width: 340,
height: 240,
autostart: true,
primary: 'flash'
});
</script>

JW Player

User  
0 rated :

Thank you began working file, but the problem is now in the time of audio file and displays the right duration
Does not work, so 00:00 appears in IE10 browser !!

JW Player

User  
0 rated :

Well, there's got to be something wrong with the way that MP3 file is encoded. I'm not familiar with the file internals, so I can't tell you what to look for. Anyone else?

JW Player

User  
0 rated :

A quick test tells me that it's a server issue, but again, I'm not sure what the problem is. Here's the same MP3, without any re-encoding, embedded in a simple page:

http://misterneutron.com/JW6embedNiceMP3/

Coming from my server, it seems to work fine in IE10, even without the primary being set to Flash.

JW Player

User  
0 rated :

I have several files and experience the same problem, but when i use version 5.10 works normally,! I do not know what the problem !!
This is another example of when you use version 5.10:
http://iraqnoor.net/nice1.html

JW Player

User  
0 rated :

Yes example set by you've got works well, something weird!!

JW Player

User  
0 rated :

Is it possible to be the reason of the server that I have?
Is there anything possible that I am doing in order to be read audio server for the file is correct?
So I speak with the technical support of the site.

JW Player

User  
0 rated :

There is no suggestion or solution? :(

Ethan Feldman

JW Player Support Agent  
0 rated :

Try to play this file as the player’s file variable – http://www.longtailvideo.com/jw/upload/bunny.mp3

If it works, great, then download it on your server, then try to play it as the player’s file variable, does it still work?

JW Player

User  
0 rated :

Yes works without problems, this is an example!
http://iraqnoor.net/nice.html

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes, so this works.

Now, download it, and put the file on your server. Does it still work?

JW Player

User  
0 rated :

Yes, it works, and this is an example!!
http://iraqnoor.net/nice.html..
The question now permission is wrong Where Is the audio file?
But in the previous version All Audio works normally.

JW Player

User  
0 rated :

Is there a suggestion or a possible solution that followed to solve this problem?

thank you

JW Player

User  
0 rated :

Apparently does not have a solution! Will be forced to go back to version 5.10 in order to function properly. :(

Ethan Feldman

JW Player Support Agent  
0 rated :

If our mp3 works the issue is your encoding then.

JW Player

User  
0 rated :


I have download your jw player 6 from wordpress. It work mp4 file in chrome ,mozila.



But mp3 file not playing in mozila 23.0 and IE.



http://119.18.57.131/sonyasophia/store/.
it also not working

http://iraqnoor.net/nice.html is not working in my mozilla browser.






JW Player

User  
0 rated :

bc.. http://iraqnoor.net/nice.html is not working in my mozilla browser.




The above works fine in FF23,24 and 25.

Have you cleared your FF cache?

There is a neat add-on that you can get which will on the naviagtion toolbar place a button so that you can clear the FF cache.
The add-on is called "Empty Cache"

Ethan Feldman

JW Player Support Agent  
0 rated :

Works for me as well.

JW Player

User  
0 rated :

thanks all,
I do not understand why Flash Player 6 does not work with music developed by a mp3 format only in google chrome browser properly while in IE 10 browser can not be done properly as here,
http://iraqnoor.net/nice.html
What is the correct encoding of the file?
Why when you use version 5.10 works normally?
Why when you lift the file on another site Flash Player works without problems?
Is the problem in the site or Flash Player or in the file itself!
If the problem at the site why only with version 6? And what the problem was.
If the problem in the file why when you lift on another website Flash Player works normally.
Tired and I'm looking for a solution!

Ethan Feldman

JW Player Support Agent  
0 rated :

Under:

autostart: true,

Add:

primarty: “flash”

It will be fixed now…

JW Player

User  
0 rated :

But you might want to spell it "primary," not "primarty." ;)

(Born to be a proofreader, I guess....)

Ethan Feldman

JW Player Support Agent  
0 rated :

Ahah, oops ;)

primary: “flash”

JW Player

User  
0 rated :

Before he added primarty: "flash",
The Flash Player works but show only a word >>Livebroadcast
Instead of the time of audio file and not show
Now, after the addition
Flash Player works but
but the problem is now in the time of audio file and displays the right duration
Does not work, so 00:00 appears in IE10 browser !!
Meaning that the characteristics of flash player does not work only once the play button and stop.

JW Player

User  
0 rated :

I meanig primarty: "flash"

JW Player

User  
0 rated :

meaning :)

Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have an example of where you added it?

JW Player

User  
0 rated :

This link is an example
http://iraqnoor.net/nice.html

and this code

<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8">
<script type="text/javascript" src="/player/jwplayer.js"></script>
</head>
<body>
<div id="mediaspace">Loading the player...</div>
<script type="text/javascript">
jwplayer("mediaspace").setup({
file: "/uploads/folder6/songs/nice.mp3",
width: 340,
height: 240,
autostart: true,
primary: "flash"





});
</script>
</body>
</html>

Ethan Feldman

JW Player Support Agent  
0 rated :

This works better for me, no duration in IE10 though. Have you checked 5.10 in IE10 with this mp3 as well? I still think you have an encoding issue.

JW Player

User  
0 rated :

Yes tried it in version 5.10
This is an example of the same audio file in the previous version and works normally
http://iraqnoor.net/nice1.html

Ethan Feldman

JW Player Support Agent  
0 rated :

Yeah, this one works fine.

JW Player

User  
0 rated :

thank you, apparently there is no solution to the problem: (

Ethan Feldman

JW Player Support Agent  
0 rated :

I would indeed try to re encode then, or use JW5 for IE10 browsers.

JW Player

User  
0 rated :

I hope that the solution is in the update or re-encoding, as you said, I see that version 6 is the fastest and best in terms of the performance of version 5, but unfortunately this did not solve my problem especially I have most of my use of the audio file is mp3.

Ethan Feldman

JW Player Support Agent  
0 rated :

I would try the re encoding.

JW Player

User  
0 rated :

Well I'll wait for it, thank you

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

JW Player

User  
0 rated :

:)

Ethan Feldman

JW Player Support Agent  
0 rated :

: )

JW Player

User  
0 rated :

If possible question, re-encoding process will take time?

JW Player

User  
0 rated :

No one is going to do any re-encoding for you. Ethan meant that if he were you, he would try re-encoding the audio.

JW Player

User  
0 rated :

Sorry I did not understand it ..!!..
I thought that the re-encoding for code Flash Player or Flash Player, not me in particular, but in general I originally wrote here to ask for help so I'm here, I do not know what is meant by re-encoding file mp3?

JW Player

User  
0 rated :

On the whole topic has become too long and it seems I will not find the solution, unfortunately: (.

thx all

Ethan Feldman

JW Player Support Agent  
0 rated :

I mean you should re encode . . .

JW Player

User  
0 rated :

Thank you ..But i do not know how to re-coding?Or any encoding you mean that re-encoded?

Ethan Feldman

JW Player Support Agent  
0 rated :

How did you encode the file in the first place?

JW Player

User  
0 rated :

Mean mp3 file?Sorry I do not know exactly what you mean
If you mean the file is encoded Mp3 ..
I have hundreds of music brought on the site in mp3 format,
I do not know how to encode each file ..
I do not know whether I understood what you meaning or not, frankly.
Note: The file I'm placed here just an example of the hundreds of files on the site.

JW Player

User  
0 rated :

HI Ethan,I signed up for your free player last night:9/12/13. I chose your product specifically as a ios mp3 playback solution. I cloud published 5 mp3 audio files to embed in my website. I embeded multiple instances of your player. (could not understand how to create a playlist...) the problem is: The players will not play a audio file on a consistent basis on multiple ios devices (iphone 4s, 3, 5). sometimes not at all. When it does play, i have to reload the page to get the player to "maybe" play another song.

I am frustrated. Everything works fine on my desktops win7.

can you help.
here is a link
http://incablue.net/NuBossa.html

JW Player

User  
0 rated :

A simple question, Zen... Why are you hijacking someone else's thread?

This always mystifies me. If you don't have the technical competence to deal with a fairly simple support forum, how do you expect to be able to put together a web site?

Ethan Feldman

JW Player Support Agent  
0 rated :

@Bloem – I meant how did you create the file?

@Zen – You are not using the player here it seems?

JW Player

User  
0 rated :

Seems that the matter has become a kind of interlocking threads,
I lifted the file from the internet and then on to the site , as I told you hundreds of music
On the site I have the same problem, I do not think the problem is in the same file encoding
Otherwise, why it works on version 5 does not work on this version.

Ethan Feldman

JW Player Support Agent  
0 rated :

I don’t know why it works in that version, sorry.

JW Player

User  
0 rated :

Okay thank you, I'll wait for the new version probably solve the problem.

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

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