I am having intermittent issues in which a call to i.n.jwpltx.com fails to load, thus making it so the jwplayer itself and video do not load. I attempted to call the "premium phone support" but there was no answer after multiple tries, just a google voice answering machine.
I am well aware this is not a problem on our end. We paid for a product that does not work it seems. How can we move the necessary files onto our server, so that we aren't relying on your network architecture?
nevermind, found this thread that explains how to stop using jw's analytics.
perhaps you should leave this feature turned off by default until you create a network infrastructure that does not crash on a bi-daily basis.
http://www.longtailvideo.com/support/jw-player/28852/using-jw-player-analytics
welp turning my code from:
jwplayer("myVideo").setup({
stretching: 'fill',
height: 350,
width: 500,
file: "/files/media/test.flv",
image: "/files/thumbnails/test.png"
});
into:
jwplayer("myVideo").setup({
stretching: 'fill',
height: 350,
width: 500,
file: "/files/media/test.flv",
image: "/files/thumbnails/test.png",
analytics: {enabled:false}
});
breaks the player, so much for documentation being up to date?
Do you have a link to where this code is running robert ?
