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JW Player not working in Internet Explorer 9

I have been getting some emails from some of my customers complaining about the videos not playing in Internet Explorer 9. If they go back to an older version it seems to work fine.

The videos all seem to work in Firefox, Safari, and Chrome.

Here is the code that I am using:

<script type="text/javascript" src="/Scripts/jwplayer-new/jwplayer.js"></script>
<script type="text/javascript" src="/Scripts/jwplayer-new/swfobject.js"></script>

<div id="player1"></div>
<script type="text/javascript">
jwplayer("player1").setup({
flashplayer: "/Scripts/jwplayer-new/player.swf",
file: "http://***/01-introduction.mp4",
width: "600",
height: "340",
image: "/***/lesson-background-html5.jpg"
});
</script>

16 Community Answers

Up Down

JW Player

User  
0 rated :

May I make a suggestion?

Change the manner that you use for the JWPlayer, at least try and then decide for yourself.

I try whenever possible to reduce any number in making http calls and in this case disagree in using the swfobject.js

Please feel free to visit my web site and visit the multimedia section, www.mirana.net and feel free to look at the code. Virtually all of the pages in the multimedia section uses the JWPlayer 5.5 with two exceptions where I use a flash mp3 player and a flash video player.

Here is an example

bc.. <!-- JavaScript -->
<script src="js/jwplayer.js"></script>
<script src="js/mirana.js"></script>
<script>
//<![CDATA[
var options =
{
image:'contents/rat.jpg',
file: 'contents/ratatouille.flv',
width:'800',
height:'340',
bufferlength:'1',
controlbar:'none',
stretching:'fill',
fullscreen:'true',
autostart:'false',
players: [{ type: "flash", src: "player.swf" }]

};

function embedPlayer(id) {
$jw(id).setup(options).onPlay();
jwplayer("id").remove();
}

//]]>
</script>
<script>
embedPlayer('div1');
</script>



Place the above code just above the closing body element ( </body> ) then somewhere in your html have the following

bc.. <article id="showm">
<article id="div1"></article>
</article><!-- end of show -->



Since, I am using html5 you can easily change the html5 elements ( article ), to that of ( div ).

Up Down

JW Player

User  
0 rated :

@Jeff

If you need additional help from a Canadian(Calgary) living in Germany then contact me from off my web site.

Up Down

JW Player

User  
0 rated :

Thanks for your input, but I really want to stay with the embed code I am currently using.

Is there anyone else who can help me with this issue?

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Can you provide a link Jeff?

Up Down

JW Player

User  
0 rated :

We have this player set up on all our sites. Here is one of the pages.

- http://www.drummingsystem.com/

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

The issue with your video is because you are using 5.4.1492 which had an issue with IE. Please update to the latest version – http://www.longtailvideo.com/players/jw-flv-player/

Up Down

JW Player

User  
0 rated :

Ok, I will give it a try. Thanks

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

Up Down

JW Player

User  
0 rated :

Hi, i don't understand why Jwplayer 5.3 dosen't work in exploer 9.
Some one can explain or show a page for this problem?
Thank a lot.

Up Down

Ethan Feldman

JW Player Support Agent  
-1 rated :

Please use the latest players on trunk please:

http://developer.longtailvideo.com/player/trunk/fl5/player.swf
http://developer.longtailvideo.com/player/trunk/fl5/js/bin-debug/jwplayer.js

Up Down

JW Player

User  
1 rated :

Ethan

Would it be a good idea to have in the JWPlayer a means to check which version they are using and IF they are not using the current production release to give them the d/l the newer version?

When one visits the initial log on page for Longtailvideo there is no indication of what the current version is other than doing a right mosue click on any of the JWPs used.

(ie) Current release version is JWPlayer 5.5.1641 message on the first page.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

I agree, that would be a good feature.

Up Down

JW Player

User  
0 rated :

The main video on your site doesn't even work for me in IE9. Man, this is pretty annoying. It's impossible to find a video player that simply works.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

It does for me, check your Flash install…

Up Down

JW Player

User  
0 rated :

It's the flash version. I was running 5.3 which doesn't work with IE9. Upgraded the .swf and .js to player 5.7 and it works fine in IE9.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Great!

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