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Error loading stream: ID not found on server


With making no changes to our player setup I have started getting this error:

Error loading stream: ID not found on server

Below is the code we've been using. Is there any known reason why I would start getting this error? Have texted both the RTMP and HLS links independently and they were definitely streaming ...

<div id="my-video"></div>
<script type="text/javascript">
jwplayer('my-video').setup({
width: '610',
height: '343',
playlist: [{
image: 'http://cdn.mse.psddev.com/1e/dc/65617ed940d3a7d2dacba387c3c7/network-landing-stream.png',
sources: [{
file: 'rtmp://monumentalsportslivefs.fplive.net/monumentalsportslive-live/stream3'
},{
file: 'http://monumentalsports-live.hls.adaptive.level3.net/manifests/monumentalsports-live/live.m3u8'
}]
}],
ga: {}
});

Thanks in advance

7 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

JW Player

User  
0 rated :

http://www.monumentalnetwork.com/sports/washington-capitals-team-page/caps-report-live-6-19-13

It was a live event, but a test stream should be up for a bit

Ethan Feldman

JW Player Support Agent  
0 rated :

I get the error, are you still broadcasting?

JW Player

User  
0 rated :

yes

Ethan Feldman

JW Player Support Agent  
0 rated :

Is this a redirected stream?

JW Player

User  
1 rated :

Yes, but it shouldn't look like we are.

Ethan Feldman

JW Player Support Agent  
0 rated :

If it is redirected, this is something we don’t support yet in JW6.

This question has received the maximum number of answers.