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m3u8 (HLS) in jw6 premium giving "Playlist could not be loaded: No playable sources found"


The player will not load the m3u8 (served by wowza)... in fact it doesn't even place a request to the server for the m3u8 file (when inspecting http requests).

jwplayer("player").setup({ sources: [{file: 'http://stream.mydomain.com:1935/vod/mp4:/8/6/2/2/5/2/252268.mp4/playlist.m3u8'}],
primary: 'flash',
...

crossdomain.xml on stream.mydomain.com (and stream.mydomain.com:1935) is set to allow *.mydomain.com.

bc.. <cross-domain-policy>
<allow-access-from domain="*.mydomain.com"/>
</cross-domain-policy>



If I open this URL in VLC player, it plays fine. Likewise on iOS.


If I download the m3u8 file by browsing to it directly (which works):

bc.. #EXTM3U
#EXT-X-VERSION:3
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=1674967,CODECS="avc1.100.31, mp4a.40.2",RESOLUTION=1280x536
chunklist.m3u8?wowzasessionid=739662797



again, browsing to chunklist.m3u8, I get:

bc.. #EXTM3U
#EXT-X-VERSION:3
#EXT-X-TARGETDURATION:20
#EXT-X-MEDIA-SEQUENCE:1
#EXTINF:14.223,
media_1.ts?wowzasessionid=739662797
#EXTINF:10.427,
media_2.ts?wowzasessionid=739662797
...



The problem is, the m3u8 file doesn't even get requested by jwplayer, I checked with fiddler, there were no http requests placed by the player to the "http://stream.mydomain.com:1935/vod/mp4:/8/6/2/2/5/2/252268.mp4/playlist.m3u8" url, it simply returned right away the "Playlist could not be loaded: No playable sources found" error.

This is in flash with jwplayer6 premium.

Any ideas on how to get this to work in desktop flash?

11 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

JW Player

User  
0 rated :

I'll set up a testbed and email it to jeroen

Ethan Feldman

JW Player Support Agent  
0 rated :

Ok, thanks!

JW Player

User  
0 rated :

ok, emailed to you both. I will post the solution here after.

Ethan Feldman

JW Player Support Agent  
0 rated :

Ok, thanks.

JW Player

User  
0 rated :

I'm interested in getting the answer.

Thanks

Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link to where you are having the issues?

JW Player

User  
0 rated :

Here is mine
http://www.djing.com/jwplayer/jwplayer.php

Ethan Feldman

JW Player Support Agent  
0 rated :

You are using the free player and hls only works in premium.

JW Player

User  
0 rated :

Any way to test before purchase please ?

Ethan Feldman

JW Player Support Agent  
0 rated :

Sure thing, email us for a trial – http://www.longtailvideo.com/contact-us

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