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JWPlayer 6, Wowza 3, HLS, Audio Streaming not working with flash

Hello,

I'm trying to stream audio using HLS, I can stream fine in VLC player and IOS but get errors when using JWPlayer. When I look at Wowza logs I am seeing JWPlayer Self-Hosted connect and a stream is created but it doesn't play. With JWPlayer Cloud-Hosted I see it create and play.

After working on this for a couple hours today I've given up for now. I'm hoping you guys have a solution or can help me troubleshoot.

*Test page:* http://www.cloudhome.com/audiostream.html

*JWPlayer 6 Self-Hosted Error:*
An ActionScript error has occurred:
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at com.longtailvideo.jwplayer.media::AdaptiveProvider/_manifestHandler()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.longtailvideo.adaptive::Adaptive/dispatchEvent()
at com.longtailvideo.adaptive::Adaptive/_manifestHandler()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.longtailvideo.adaptive.streaming::ManifestLoader/_completeHandler()
at com.longtailvideo.adaptive.streaming::ManifestLoader/_parsePlaylist()
at com.longtailvideo.adaptive.parsing::Manifest/_loaderHandler()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at flash.net::URLLoader/onComplete()

*JWPlayer 6 Cloud-Hosted Error:*
An ActionScript error has occurred:
Error: Could not parse TS file: sync byte not found.
at com.longtailvideo.adaptive.muxing::TS/_readPacket()
at com.longtailvideo.adaptive.muxing::TS/readData()
at com.longtailvideo.adaptive.streaming::FragmentLoader/_segmentReadHandler()
at com.longtailvideo.adaptive.streaming::FragmentLoader/_segmentCompleteHandler()
at com.longtailvideo.adaptive.streaming::FragmentLoader/_progressHandler()


Thanks!,
-hdee

12 Community Answers

Up Down

Ethan Feldman

JW Player Support Agent  
-1 rated :

Can you update the top 2 players to 6.4 as well ?

Up Down

JW Player

User  
-1 rated :

Hi Ethan,

This link has the latest self-hosted jwplayer

http://stg.cloudhome.com/audiostream.html

Thanks,
-hdee

Up Down

Ethan Feldman

JW Player Support Agent  
-1 rated :

Ok, I get the debug errors, can you please leave this up so we can investigate here ?

Up Down

JW Player

User  
-1 rated :

Yes, I'll leave it up as long as you need. I'll try to check here as much as possible so if there's anything you need let me know.

Thanks,
-hdee

Up Down

Ethan Feldman

JW Player Support Agent  
-1 rated :

Np, I will.

Up Down

JeroenW

JW Player Support Agent  
1 rated :

JW6 HLS works with Wowza, but you have to set a config option on the Wowza side.

By default, Wowza streams “raw” MP3 or AAC, but JW6 only supports AAC/MP3 in TS packets. Changing this should be easy:

http://www.wowza.com/forums/content.php?458-How-to-configure-Wowza-Server-to-stream-audio-only-Apple-HLS-using-transport-stream

Up Down

JW Player

User  
-1 rated :

Hi Jeroen,

Thanks for the tip. After adding this setting I don't see any flash errors anymore.

bc.. <HTTPStreamer>
<Properties>
<Property>
<Name>cupertinoPacketizeAllStreamsAsTS</Name>
<Value>true</Value>
<Type>Boolean</Type>
</Property>
</Properties>
</HTTPStreamer>



It looks like there's no issue streaming m4a but mp3 streaming still doesn't work. I still see JWPlayer connect to Wowza and according to Wowza it's starting the stream but JWPlayer never starts playing audio.

I'm pretty much having same issue as this guy:
http://www.wowza.com/forums/showthread.php?18879-Some-MP3-files-won-t-stream-HLS-VOD

Also, just want to reaffirm, I can stream mp3 through wowza using VLC with no issue.

Any clues you could give me for why MP3 streaming isn't working would be greatly appreciated.

Thanks!,
-hdee

Up Down

JeroenW

JW Player Support Agent  
-1 rated :

For MP3, this is likely exactly the same. Not sure if MP3 can be packed in TS though?

If it doesn’t work, can you provide us with a small test stream, e.g. an M3U8 playlist with 5 TS fragments? Send to support (at)…

Up Down

JW Player

User  
-1 rated :

Hello Jeroen,

Your post was cut off, could you repost?

For MP3, Wowza gives me the option of using mp3: in url like so...

http://stream2.cloudhome.com/vods3/_definst_/mp3:amazons3/cld-dev-user-audio/74/test.mp3/playlist.m3u8

I can stream this fine on iphone but noticed now I can no longer stream in vlc for either format (probably since turning on cupertinoPacketizeAllStreamsAsTS).

I don't have any TS fragments since Wowza creates them dynamically.

Thanks,
-hd

Up Down

JeroenW

JW Player Support Agent  
-1 rated :

I checked it out. Our MP3-only in HLS streaming is actually broken since 6.1 – something we had no test case for. We’ll fix this and add the test:

http://developer.longtailvideo.com/trac/ticket/1985

Up Down

JW Player

User  
-1 rated :

Hi Guys,

I saw the ticket was updated, is there an ETA for when this fix will be added to jwplayer?

Thanks,
-hd

Up Down

Ethan Feldman

JW Player Support Agent  
-1 rated :

It will be fixed for 6.5, due out in June (mid).

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