I was hoping someone could explain to me why the volume button on my player is dropping off the control bar on mobile devices. Also, could you tell me if there is a way to control that behavior? An example of the player can be found here http://christianscience.com/prayer-and-health/inspirational-media/your-daily-lift/2-18-gruess-gott. It is an audio only player if that makes a difference.
Can you update to 6.8? – https://account.jwplayer.com/
Update is complete.
What mobile devices are you seeing the issue on?
Seems to be all, but iPhone is the most important device that this is happening to.
Odd, it might have to do with the skin. This skin does not do that – http://www.longtailvideo.com/support/jw-player/29238/audio-only-controlbar
Right, I can see that one skin doesn't drop the buttons and others do. We would specifically like to know why and whether or not this behavior can be controlled.
This is an older version of modieus.
I would recommend going to https://account.jwplayer.com/ and re downloading the skins, they have been updated.
Hi,
We tried another player.
The same behavior exists.
On Android and iOS the volume control is missing from the audio player.
Is this a feature? Or are we not doing this properly.
Here is the player in action:
http://cscom.int.blendinteractive.com/prayer-and-health/inspirational-media/your-daily-lift/1-24-no-volume-required
Thanks!
Tony
Hi,
I believe they are missing because the volume control is actually handled by the physical buttons on the device and not in the player in this case.
Best,
-Ethan
