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Video not displaying in Chrome or Safari

The swf loads the placeholder image, executes the playerReady command but doesn't load the flv. Instead a black screen with an unresponsive control bar and a centered play icon is displayed.

This doesn't happen in Firefox or IE, but does in Chrome (Mac & PC) and Safari (Mac).

an example is here:


JS scripts are:

function playerReady(){
jQuery('#video_img').fadeOut(1000,function () {

flashplayer: "jwplayer/player.swf",
file: "new_e_fade_02.flv",
width: 759,
height: 573,
icons: false,
autostart: false,
image: 'img_01.jpg',
controlbar: 'none',
backcolor: '#ffffff',
events: {
onComplete: function() {

1 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Something with your jQuery is causing this.

In fact, even in Firefox, when I load your page, it just hangs and then I get an ‘unresponsive script’ warning.

I would recommend just putting the player up on a test page first and then checking to see if the issue still happens.

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