Hello guys.
I need some help.
Videos on my site are working in web, on iPhones and Android devices, but they are not working on iPad, iPad 2 and iPad Mini. All mp4 files are present.
When I'm trying to play video on iPad It says:
Error loading player:
No playable sources found
Here is an example:
http://acidcow.com/video/45938-stupid_guy_in_police_car.html
Thanks for your help.
Hm, can you possibly try upgrade from 6.1 to 6.4?
http://account.longtailvideo.com/
Thanks. Done. But it didn't help.
What model devices and iOS versions are having the issues?
The Ipad 1 32 GB, WiFi+3G
and new iPad Mini 16 GB, WiFi
It might be how the video was encoded, some iOS devices can be really picky.
I would link to this file on our server as your “file” variable – http://www.longtailvideo.com/jw/upload/bunny.mp4
See if it works. If it does, great.
Then, put it on your server, and link to it as the file variable.
See if it still works.
This will help determine if the issue is encoding or server related.
Didn't help.
Works on iPhone, but not on iPad.
Here it is http://acidcow.com/video/45983-quad_in_lake_gone_wrong.html
It seems like on iPad it's not redirecting to mp4 file, but does it perfectly on iPhone.
On – http://acidcow.com/video/45983-quad_in_lake_gone_wrong.html
You are linking to a FLV File…this won’t work in HTML5 <video> period.
Do you have iPhone? You can check this video and any other on the site. It's working perfectly. But it doesn't work on iPad.
You are doing something weird here, you’re rendering a different config for JW Player, based on the user’s device. This is not necessary with the JWPlayer
On Iphone I see a different video given to JW Player than on a desktop browser. Ipad isn’t working because your page logic isn’t handling it correctly
This is the wrong way to go, our player will handle this for you, that is what its for. Just give us a number of sources and the JWPlayer will figure out what device the user is on and play the right one.
So do something like
jwplayer.setup(“container”) {
sources: [
{’file’: ‘http://server/file.flv’},
{’file’: ‘http://server/file.mp4’}
],
}
Great. Thank you so much for your help. It worked. Now everything works fine.
Glad you got it!
