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JW 8 representation in safari


i am facing a problem with JW Player 8 in safari. in chrome everything works perfect.
the problem is: sharing icon and videoquality icon are linking to the same submenu for sharing in safari. I can't open the quality submenu. in chrome it works fine.
Is that a bug or am I doing something wrong in my skin?

thanks for your support

1 Community Answers


JW Player Support Agent  
0 rated :

Our player does not display the HD button in Safari when an HLS video is playing for one reason, and that is because we do not have a way to change the quality that is playing. Safari has native HLS playback support, so Safari chooses which quality to play. This is why our player cannot manually change the quality, so we do not display the button.

If you had multiple MP4 sources, then I would expect the HD button to appear.

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