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Picture goes black, audio remains, when I go to full screen

I am a PBS subscriber for online video watching programs like Masterpiece. When I select "full screen mode" the audio remains but the screen goes black. I right click and that's where I learned that JMPlayer is providing the video. I wonder how I can see these programs in full screen mode?

1 Community Answers

Timoor Kurdi

JW Player Support Agent  
0 rated :

What device are you viewing the player on and do you happen to have a link to the video?

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