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How do we track how many users unmute / turned on sound?

Can we track how many users unmute / turned on sound if our default setting is autoplay with no sound?

How? Can we do this at the video-specific level? Do we need to use GA for this?

1 Community Answers

Timoor Kurdi

JW Player Support Agent  
0 rated :


My name is Timoor Kurdi and I’m a Support Engineer at JW Player.

We do not have built-in functionality for this, but this can be accomplished using our API and our JavaScript event handlers.

I wrote a code example that shows this in action, please take a look –

You can swap out the console.log statement for some custom code you add in which would help you track this event.

Hope this helps!

Timoor Kurdi
Support Engineer

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