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VTT file size limit

Is there a filed size limit in regards to VTT files playing back in the JW player. I am having an issue with the JW player playing back my VTT file for closed captions for a 7 hour video. I don't have this same issue when the video's are shorter.

1 Community Answers


JW Player Support Agent  
0 rated :


There is a known issue right now with VTT files not playing on streams after +1 hour of play. However, to know if this bug is affecting your particular stream, would you be able to post a link?

Thanks, Heidi

Heidi Williams-Foy
Team Lead, Support
JW Player

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