VTT doesn't play on my player
When I play my video on the preview page I have subtitles, but they don't appear on the embed player on my website. Is there a special player configuration in order to display subtitles?
1 Community Answers
Fabian van Amerongen
JW Player Support Agent
0
rated :
Hi,
When embedding the player on you webpage using the Javascript API, you need to attach the captions tracks to your media in your setup. The caption uploads in the dashboard will only work when using the single line embed. Please see our documentation on how to add tracks to your setup:
https://developer.jwplayer.com/jw-player/docs/developer-guide/customization/configuration-reference/#playlist-tracks
Kind regards,
Fabian