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I am using jwplayer 6. I am trying to get a video to play on an ipad 1. I am using 'Sources' so that I can have a high quality and a lower quality video. I have used Handbrake to encode the lower quality video (I have tried several of their presets including all the Apple ones) but nothing is playing on the iPad 1. It simply says 'Error loading media - File could not be played'. The videos are playing fine on my Laptop using Chrome and IE and on my Samsung S4. My embed code is below. Does anyone have a solution?

<script type="text/javascript">

sources: [{
'file': "/jwplayer/difficultconversationsSMALL.mp4"
'file': "/jwplayer/difficult-conversationsNEW.mp4"
'image': '/images/video-splash-diff-con.png',

'aspectratio': '16:9',
'width': '100%',
'logo': {
'file': '/jwplayer/splash/free-sample-logo.png',
'position': 'top-right',
'margin': '0',
'hide': 'true'


1 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

Please note that we stopped supporting JW 6 last January. You are welcome to use our new and improved JW 8 player-

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