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jwplayer-7.12.11 not working on mobile devices

I am using mp4 video. Video is stored on same server.

var player = jwplayer('player');
var w_height = $(document).height();
var w_width = $(document).width();

repeat: false,
file: "../videos/big_buck_bunny_720p_5mb.mp4",
playbackRateControls: false,
logo: {file: '../videos/learn.png', position: 'bottom-left', hide: false, class: 'jw-logo'},
stretching: "fill",
height: w_height,
autostart: false,
width: w_width,
controls: true

Video is appearing on the desktop but not on the mobile devices. Please suggest.
Thank you!

1 Community Answers

Timoor Kurdi

JW Player Support Agent  
0 rated :


My name is Timoor Kurdi and I’m a Support Engineer at JW Player.

That version of JW Player is older and outdated, can you please upgrade to the latest version of the player and try again?

Timoor Kurdi
Support Engineer

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