Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Error: You do not have permission to access this content

I am playing a m3u8 URL with jwplayer. It plays well for a while, but after sometime, video stops and give Error: You do not have permission to access this content
Why I am getting this error in jwplayer?
I can play the video well with flowplayer. In flowplayer, video stops, but after sometime, the video resumes playing, but in jwplayer, it gives this error: Error: You do not have permission to access this content
You can see the video here: http://content.jwplatform.com/players/ZR2Wh15t-JsKXzT8E.html
Play the video and after some time (1-2 minutes), you will get the error.
Please suggest solution...

1 Community Answers

Up Down

Todd

JW Player Support Agent  
0 rated :

Looks like that content is hosted an external server, so we do not have a way to know what content restrictions have been placed on the video.

If it is a VOD video, my suggestion would be to upload it to your JW Player account and see if our CDN does a better job of delivering the video.

This question has received the maximum number of answers.