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Eroor setting up player: invalid licence key

I'm using a free version or you can say cdn like this "". and I don't have any player license key and whenever I use the code I say invalid license key. any help. I'm using it as it is described.

2 Community Answers


0 rated :

Edit: if I use incognito window then player works fine but otherwise it didn't work.

Timoor Kurdi

JW Player Support Agent  
0 rated :


My name is Timoor Kurdi and I’m a Support Engineer at JW Player.

Can you provide me with a link to your site? Could be a caching issue, have you tried to clear your cache and retry?

Timoor Kurdi
Support Engineer

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