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embed video expires


Hi,
using the embed button, i'm retrieving the single line script js code and it works perfectly but later on (less than 1 hour after 1 think), the video is no longer playing and i can see a 503 error in the chrome dev console. It seems the video is expiring by itself. I can see that the script single line contains an "exp" parameter but there is not way to customize it in the embed form.
could you please help me.
thanks
Laurent

2 Community Answers

Donni

Best Answer  JW Player Support Agent  

Hi there. You have token-signed URLS enabled. You need to go to ACCOUNT > PROPERTIES and turn off secure video URLS if you are going to be copying embed code from the dashboard.

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Donni

Best Answer  JW Player Support Agent  
0 rated :

Hi there. You have token-signed URLS enabled. You need to go to ACCOUNT > PROPERTIES and turn off secure video URLS if you are going to be copying embed code from the dashboard.

l...

User  
0 rated :

Thank you, it worked!

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