Error External Link
I don't add a external link. please help me. external video doesn't work. its show Error loading player:
No playable sources found
5 Community Answers
Timoor Kurdi
JW Player Support Agent
0
rated :
Hi,
My name is Timoor Kurdi and I’m a Support Engineer at JW Player.
That error usually means – “Your playlist was loaded and parsed correctly, but the player could not find any acceptable media sources in your feed. This probably means your playlist did not contain media in one of the 9 Supported Media Formats.” which are listed here – https://support.jwplayer.com/customer/en/portal/articles/1403635-media-format-reference
This article goes into detail on the various error messages that you may run into – https://support.jwplayer.com/customer/portal/articles/1403682
Could you please follow the instructions on this page so we can try to reproduce the issue? – https://support.jwplayer.com/customer/en/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-reproduction-page
Regards,
Timoor Kurdi
s...
User
0
rated :
But Why I don't use youtube external url video??? I am using this url and youtube url. Please see....
https://openload.co/f/PVUC-HTFi7k/v.mp4
https://www.youtube.com/watch?v=F3TBGZBgsKg
Regards,
Shakib
Timoor Kurdi
JW Player Support Agent
1
rated :
Are you trying to use youtube with JW Player 8? Youtube is not supported. If you would like further investigation please provide a link that can be used to reproduce the issue. Thank you.
s...
User
0
rated :
Yes I try youtube with JW Player 8. I am using this https://www.youtube.com/watch?v=t9k2avg1GXw.
https://openload.co/f/PVUC-HTFi7k/v.mp4
Please Solve this url.
Thank you
Timoor Kurdi
JW Player Support Agent
0
rated :
So like I mentioned above, youtube is not supported with JW8.
For the link https://openload.co/f/PVUC-HTFi7k/v.mp4, I tested in our stream tester and it doesn’t play so there is an issue with the file and not the player -
https://developer.jwplayer.com/tools/stream-tester/