Thank you for the screenshot, I will pass this along to our product team to take a look at. If you have a link I would still like to take a look and clarify that no styling on the page could be adding to the issue.
I would be happy to assist you. Can you please confirm that you are using our SDK version 2.7.10 or above? We addressed a similar issue in this release. Here is a link to our release notes: https://developer.jwplayer.com/sdk/ios/docs/developer-guide/about/release-notes/#2-7-10
Please let me know if this issue persists.
Thanks for the reply and once we migrate the JWPlayer to latest version it worked for us.
But while submitting the IPA file to the app store, Application loader is not Accepting the IPA file and it is throwing errors.
The errors are below ERROR ITMS-90087: "Unsupported Architectures. The executable for Sport360.app/Frameworks/JWPlayer_iOS_SDK.framework contains unsupported architectures '[x86_64, i386]'."
ERROR ITMS-90209: "Invalid Segment Alignment. The app binary at 'Sport360.app/Frameworks/JWPlayer_iOS_SDK.framework/JWPlayer_iOS_SDK' does not have proper segment alignment. Try rebuilding the app with the latest Xcode version."
ERROR ITMS-90125: "The binary is invalid. The encryption info in the LC_ENCRYPTION_INFO load command is either missing or invalid, or the binary is already encrypted. This binary does not seem to have been built with Apple's linker."
WARNING ITMS-90080: "The executable 'Payload/Sport360.app/Frameworks/JWPlayer_iOS_SDK.framework' is not a Position Independent Executable. Please ensure that your build settings are configured to create PIE executables. For more information refer to Technical Q&A QA1788 - Building a Position Independent Executable in the iOS Developer Library."
We are aware of the Known issue of Dynamic library which is in below URL https://developer.jwplayer.com/sdk/ios/docs/developer-guide/troubleshooting/migration/
For us only iPhone X Landscape issue is arising, So please can you share us the JWPlayer Version 2.7.10 (Build 34 - Nov 15, 2017). So JWPlayer will be a static framework and we can upload the app to the app store with iPhone X landscape issue fixed.
I am not sure the two issues are related (dynamic framework and iPad orientation). You are welcome to use any version of our framework through our Cocoapod: https://cocoapods.org/?q=jwplayer
Please be sure to review our release notes as well: https://developer.jwplayer.com/sdk/ios/docs/developer-guide/about/release-notes/
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