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Enabling autoplay feature on mobile devices

Even on setting autoplay property to true, the feature is not activated in mobile devices. On desktop browsers, the video gets auto-started. How can the autoplay feature be enabled on mobile devices?

5 Community Answers

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Timoor Kurdi

JW Player Support Agent  
0 rated :

Hi,

My name is Timoor Kurdi and I’m a Support Engineer at JW Player.

Could you please follow the instructions on this page so we can try to reproduce the issue? – https://support.jwplayer.com/customer/en/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-reproduction-page

Is the content muted? Mobile devices do not allow autoplay for content that is not muted.

Regards,
Timoor Kurdi

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ls

User  
0 rated :

@Timoor Kurdi, Thanks for your time and concern.

The video loading is not muted at the moment.So you mean to say, it is not possible to autoplay videos on mobile devices with sound on?

Any other solution for JWPlayer to have autoplay videos with sound in mobile devices?

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Timoor Kurdi

JW Player Support Agent  
0 rated :

Correct. That feature is set by browsers – not the player.

https://webkit.org/blog/6784/new-video-policies-for-ios/

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Ranjith

User  
0 rated :

@Timoor Kurdi: even after the video is muted, the autoplay feature is not working in IOS mobile devices.

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Timoor Kurdi

JW Player Support Agent  
0 rated :

Here is a code sample that shows how the configuration should be set up and it works for me on my iOS device, so there may be an issue with your set up.

http://qa.jwplayer.com/~todd/ios-autostart.html

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