Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Account Billing


I have been with u guys for years. I meant the early days.
And I cannot find anywhere in the billing the history of licenses and payments I sent in the past?
As I recall I purchases a perpetual license to the player when if first came out.

Can u please bring me up to speed on this?

Michael

1 Community Answers

Jessenia

JW Player Support Agent  
0 rated :

For purchases prior to 2014 you should have received an email with a license number a link to download the player files. These were stand-alone player only licenses.

We introduced the JW Player dashboard in 2014 as a separate product that included a player license, hosting, analytics, and more. Your perpetual license purchase would not be associated, or applied to, your JW Player dashboard account.

This question has received the maximum number of answers.