![](https://secure.gravatar.com/avatar/4baa8d3263a4f21e032028d3b53c3c1e?rating=PG&size=50&default=https%3A%2F%2Fcdn.desk.com%2Fassets%2Funknown_user_50-8ad5644bbe6b1bd7454f2ea465f782bd.png)
CC Problem
Hi, I add a video from host and upload poster and .vtt caption but in player CC button not visible. I use free plan, no self-hosted so I use iFrame.
Screenshot: https://imgur.com/a/FVy1J
Hi, I add a video from host and upload poster and .vtt caption but in player CC button not visible. I use free plan, no self-hosted so I use iFrame.
Screenshot: https://imgur.com/a/FVy1J
Hello,
Do you have a link where I may take a look at the issue in a page? The media id from the screenshot you sent is showing up as not valid.
Heidi