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Particular type dash videos not playing


In need to play a type of dash videos in my app but JW player throws "Error playing file: Unknown playback error", can someone help me on this, thanks in advance, I added the sample like below.

http://media.level3.shahid.net/u/Assets/a1/32/8F/a1-2620583/s1-21110873/a1-2620583-s1-21110873.mpd

1 Community Answers

Timoor Kurdi

JW Player Support Agent  
0 rated :

Hi,

My name is Timoor Kurdi and I’m a Support Engineer at JW Player.

Can you please follow the instructions on this page so we can troubleshoot on our end? – https://support.jwplayer.com/customer/en/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-reproduction-page

Regards,
Timoor Kurdi

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