Hello! Latest Edge show mp4 in very small mode in player. Look at screen.
https://demo.chevereto.com/images/2017/11/15/zFk.jpg
All of kind stretching are ignored by browser.
Screen resolutuion is in screenshot
https://demo.chevereto.com/images/2017/11/15/zFI.jpg
Thank you for bringing this to our attention. I will try to reproduce in Edge 41.16299.15.0 and get back to you.
Thank You for answer. This bug become after Windows 10 Fall Creators Update.
Yes, I have reproduced the error on my side, so I have escalated this to our level two engineering team.
Looks like this issue will be resolved when JW 8.1 is released. The beta version is currently expected in the first half of December.
What about fixes for JW 7 version? Never?
Great question. Let me find out and get back to you.
Looks like this issue only applies to MP4 videos. Are you seeing the same thing with HLS?
And if you’re not hosting the videos with us, you should. We make your content available as both MP4 and HLS.
Yes, this issue is only for mp4 videos.
This is global bug of player, not only for me. No need hosting from you.
You wan't fix it?
I never said that it will not be fixed in JW7.
Using HLS is a fix that you can potentially use right away. The fix for MP4s in Edge 16 will be in JW 8.1 in a few weeks.
Our product manager will need to decide if there is enough JW7 usage in Edge 16 to justify the engineering effort, as Edge 16 was released after JW7 development ended.
Are you considering moving to JW8?
No, I'll use your 7 version, as many many site owners in the world.
And what decided your product manager?
Nothing official yet, as the office was closed last Thursday and Friday for the Thanksgiving holiday, but I will check again now that everyone is back.
And here is a potential workaround for JW7 I found in the short term. Basically you remove the transform, top, and left CSS settings from the player when the MP4 first starts playing:
on('firstFrame',function(){ thisContainer = this.getContainer().id setTimeout(function(){ thisPlayer = document.getElementById(thisContainer); thisDiv = thisPlayer.querySelectorAll(".jw-video")[0]; thisDiv.style.transform = ""; thisDiv.style.top = ""; thisDiv.style.left = ""; },1);});
Thank You for answer!!!
Add this to each player? If them hundreds?)
I tested it and it worked on one JW7 player in Edge 16, but I would definitely suggest testing on your side as well.
But yes, this on(‘firstFrame’) event handler would need to be added to any JW7 player in Edge 16.
Thanks for adwise, waiting global fix for JW 7 player
We are not seeing high usage levels for MP4s in Edge 16 on JW7, but we will keep an eye on it.
We have lots of customers that have already transitioned to JW8, so we think you should too. And JW8 will be getting most of the attention from our engineers moving forward for things like new features, faster load times, bug fixes, etc.
JW 8 player is very expensive for me
Expensive? It should already be included on your account at no additional charge.
I'm about self hosted player.
One of the downsides to the self-hosted player is that you do not automatically get updates. We have to make changes from time to time to support changes on the browser side.
Another example is that we see Chrome 64 (set to be released in January) is going to change some of the autostart behavior on desktops. Our engineers are most likely going to update the player accordingly, and that change will come to JW8 first and we cannot promise that JW7 will be patched.
I'm understand, thank You for explain.
So, 1 question, why do You tracking so much information from each player?
For debug You can tracking beta players, but from each player, each time?
We are tracking player events to monitor how fast the player loads, how long the viewer has to wait for the video to start, etc.
It is important to note that we are not tracking viewers, just what the player is doing.
You will not fix mp4 bug with latest Egde JW 7 version, am I right?
I just saw an updated from our product manager. This will be resolved when JW 7.12.12 is released.
Have you signed up for a release notifications? You can do so at http://jwplayer.com/release-candidate-sign/
Great news!!!
Thank You!!!!
If anyone is concerned, I added these lines to CSS that fixed the issue for me. Not needed to temper the player embed code.
.jw-video {
transform: none !important;
top: 0 !important;
left: 0 !important;
width: 100% !important;
height: 100% !important;
}
Nice!
on laptop i have video large than popup, in full hd monitor video is smaller than popup
its in the edge browser
@Mix What is the link to the page where you are seeing this? Have these CSS customizations been applied?
IME-MODE is not supported on the lastest version, is it?
I do not think so. I have never heard of our player support IME mode.
Hi,
I adjust css 'display' attribute to sync video size, and it is work for me
css:
@supports (-ms-ime-align:auto){
video.jw-video{
display: none;
}
}
js:
player.on('play', Ext.select('video').setStyle('display','block'));
