Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Monthly plays

Hi there,

I seem to have gone over a limit with monthly plays. I'm a bit confused about this, as I haven't been using the player as far as i know on a production site.

I set up usage for a client (, but i think they bought their own premium licence?

Could you tell me at what URL the 'plays' are being used at? I can't see any info in the Analytics or Accounts sections.

Many thanks,


1 Community Answers


JW Player Support Agent  
0 rated :

Hi Stephen. I checked a back-end system and the plays are all coming from

This question has received the maximum number of answers.