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JWPlayer _.getVideoData is not a function issue


Hi,

Our videos have stopped playing site-wide in all browsers. When clicking the play button, I see "CAPTIONS(TypeError: x.getVideoData is not a function)” in the console and the videos do not play.

Seems like You tube has released some update which causes this issue.

Please help !!

Thanks

1 Community Answers

Donni

JW Player Support Agent  
1 rated :

Due to the frequent changes in the YouTube API, support for embedding YouTube videos was removed some time ago. I recommend you host the videos yourself or upload them to our platform. This error is most likely related to a new change that they have made.

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