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Showcase issues & are there two top level customization section locations?

Having a few issues with customization of my showcase on the very basic end:

1. Featured Carousel is not resizing as featured content and is remaining as a small shelf.

2. Video titles are captions are not showing up even though they are clicked to appear. They show up in the bottom shelf under the current video you are actually watching, but not on the main home page showcase, even when you hover.

3. I somehow stumbled into a different customization page that was giving me a lot of options and styling changes and now I can not find that one as it is not under the main dashboard / showcase.

Help thank you!

1 Community Answers


JW Player Support Agent  
0 rated :


Do you have a link you could send where I may see the issue?

Thanks, Heidi

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