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Playing in FireFox without Flash Player


I am using Wowza streaming engine software with JW player 7.12.11.

With Chrome I am able to play HLS, but with FireFox I need to install Flash Player, and play in Flash. I checked and found that with FireFox, provider.shaka.js file is loaded, but with Chrome, provider.hlsjs.js.

This is my jwplayer setup :

jwplayer("player").setup({
sources: [{
file: "http://IP Address/vod/_definst_/test.mp4/playlist.m3u8"
}, {
file: "http://IP Address/vod/_definst_/test.mp4/manifest.mpd"
}, {
file: "rtmp://IP Address/vod/_definst_/test.mp4"
}]

10 Community Answers

p...

User  
0 rated :

I am using FireFox latest version (56.0.2)

Donni

JW Player Support Agent  
0 rated :

What happens if you only list the HLS source?

p...

User  
0 rated :

It makes no difference. The error message says : No playable source.

After Flash Player installation, it plays.

p...

User  
0 rated :

The exact message is:

Error Loading player:
No playable sources found

p...

User  
0 rated :

FireFox shows a message to install Windows Media Feature Pack. It seems that it can not decode MP4.

Alex

JW Player Support Agent  
0 rated :

Hi there,

What version of Windows are you using?

p...

User  
0 rated :

Hi Alex

I have this problem on Windows 7, Windows Server 2008 R2, and Windows Server 2012 R2.

On a Windows 8.1 desktop which is updated, and maybe the Windows Media Feature Pack is installed, there is no problem.

Alex

JW Player Support Agent  
0 rated :

Hi there,

If your version of Windows does not have the Media Feature Pack installed, then some browsers would not be able to properly decode MP4s, so our player will fall back to trying to use Flash. There is nothing our player can do about this.

Thank you.

p...

User  
0 rated :

Hi Alex

Thank you very much for your reply.

Is there any other software (decoder) that can resolve this problem, instead of Media Feature Pack?

Alex

JW Player Support Agent  
0 rated :

I am not aware of any, no.

This question has received the maximum number of answers.