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unable to stream videos powered by jwplayer

Hi, I am NOT a developer and have no idea how to resolve this so I appreciate your help.
When I encounter a video "powered by jwplayer" and I try to stream will not load. The circle thing-y twirls around - I can leave it for ten minutes or more - and nothing ever happens.
Am I supposed to have a jwplayer? I looked around this website and can't find a player for consumers, just for developers. I stream all other videos just fine, without having any specific players on my computer. I use the most recent version of Firefox, and Java is up to date, Flash is up to date. Thank you very much for your help.

1 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

I would be happy to assist you. Can you please share a link to a page where I can reproduce this issue? JW Player is a software program designed to assist developers embed video playback on their web site.

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