Related videos
I'm upgrading from JWPlayer 6 to 8 and having some problems with related videos. After the upgrade I can't get related videos to work at all.
Here's a simple code example on my approach:
jwplayer("myFirstPlayer").setup({
"playlist": "http://www.example.com/playlist.json",
"related": {
"file": "http://www.example.com/related.json"
}
});
The playlist works just fine, but there is no sign of the related videos. I have read this article and can't see why it shouldn't work.
https://support.jwplayer.com/customer/portal/articles/1483102#fndtn-dashboard
Could it perhaps be a license issue? Not sure, but is the related videos a part of "Video Recommendations Engine" only available in enterprise? We have the premium license for version 6.
Thanks.
