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Weird Email From Support

I received an email this morning telling me my support query would be answered soon and it it is a support number. But I didnt make any such request. Anybody know who I can contact without upgrading an account/?

1 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

The auto-responder you received was sent in error in reference to a previous support case, so you can disregard this message.

But while I have you, are there any questions regarding JW Player that I can answer for you? We’re expecting JW Player 8 to be released this week. Have you had a chance to check it out yet?

Thank you.

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