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jwplayer increases height during video playback on Safari


Greetings,

I'm facing an issue when playing a video on Safari.
To give some context, I'm using a MacBook Pro macOS Sierra Version 10.12.6 and I have Safari Version 10.1.2 installed.

The issue I'm facing is that whenever a video plays in Safari, the height of the jwplayer increases. Additionally, scrubbing forward or backward also increases the height of the jwplayer. Has anyone encountered this?

Attached is the link to where this is happening:
https://www.bulbapp.com/u/asdf~10

Any help / advice is greatly appreciated!

Best.

4 Community Answers

s...

User  
0 rated :

So sorry, I forgot to mention, you need to disable the css properties: position and width.

Alex

JW Player Support Agent  
0 rated :

Can you elaborate on what you mean by disabling the position and width CSS properties?

Thank you.

s...

User  
0 rated :

Alex,

Of course I can!
When using Safari, open up the developer tools and inspect the figcaption element. From here, you should be able to see css attributes associated with said element. If you disable 'position' and 'width' the problem occurs.

Sorry for the confusion and delayed response.

Appreciate all the help.

Best.

Attached is the link to the image displaying the issue:
https://drive.google.com/file/d/0B_5FtKM9Dr0_WFl0MEQyZkwxWGs/view?usp=sharing

Alex

JW Player Support Agent  
0 rated :

What would be the use case of someone going into the developer tools and disabling those CSS rules? I would normally expect issues to occur if certain CSS rules are disabled.

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