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Mobile controls when viewing on computer

Do anyone know of any reason why the mobile control bar would appear when viewing on a computer? Currently occurring for a single tester, and has not be reproducible with other testers.

1 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

Can you elaborate on what you mean by “mobile control bar”? Can the affected user possibly send screenshots showing this behavior?

Thank you.

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