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Subtitles

I use Firefox Nightly and the subtitles are not where they should be

https://i.imgur.com/qXEsYwO.png

5 Community Answers

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Todd

JW Player Support Agent  
1 rated :

Oh no, spoilers! (Just kidding…)

Are the captions in the correct place in the production release of Firefox? Where should the captions be?

What kind of stream is this? What kind of captions have been added?

How do the captions appear in Firefox Nightly in our Stream Tester at https://developer.jwplayer.com/tools/stream-tester/ ?

And can you post a link to where this video is hosted?

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Agron

User  
0 rated :

Haha :) didn't think about spoilers

I tried a usb version of the Firefox stable version and it looks the same as in the Nightly, here's an album comparing how the subtitles look in Opera and in Firefox Nightly/stable: https://imgur.com/a/N4nlZ

I'm streaming here: https://solarmoviez.to/movie/friends-season-10-2877/798833-6/watching.html

Not sure how to activate the subtitles in the stream tester, but i did test here: https://support.jwplayer.com/customer/portal/articles/1407438-adding-closed-captions

and the difference is the same: https://imgur.com/a/ZLfhi

Up Down

Todd

JW Player Support Agent  
1 rated :

Ah, yes, I can see what you mean now.

I am also seeing the same thing in the JW8 beta, so I will escalate this to our engineers.

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Agron

User  
0 rated :

Thank you!

Up Down

Todd

JW Player Support Agent  
1 rated :

Our engineers are going to look into this.

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