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No sound when playing Video

When I play a certain video stream (with embedded JW player) my desktop PC gives no sound. On other PC's there is sound with the video stream.
So what setting should I change to also get the sound with the video.
Other video's e.g. YouTube, give normal sound.
Desktop is HP Pavilion PC 570-P050, audio is Realtek High Definition audio

1 Community Answers

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Todd

JW Player Support Agent  
-1 rated :

Is this a video you have embedded on the page? Or are you viewing a web page that was created by someone else?

Can you post a link to the page?

Is there any chance that the player is muted?

What happens if you load the same video URL in our Stream Tester at https://developer.jwplayer.com/tools/stream-tester/ ?

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