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Exceeding max length of 5KB

Total Storage Amount


Hi,

I just uploaded a video as my first test. The file I uploaded was about 87mb however, when I check the storage used on my account it says 119mb. Any ideas to why the report is about 30mb higher than it should be?

Cheers,
Chris

3 Community Answers

Donni Katzovicz

JW Player Support Agent  
0 rated :

Hi Chris,

This is expected behavior. When a video is uploaded to our platform, we automatically transcode it for online playback. Our built-in transcoding will generate smaller versions of your uploaded video. If you upload video in 1080p, only viewers whose device and connection support 1080p playback will see that resolution. Other viewers (e.g. on older computers or phones) will see lower resolution transcodes (e.g. 360p or 180p). If you go to the SOURCES tab in the CONTENT DETAIL page of the video you are referencing you will see smaller conversions that were created – and I bet if you add their file sizes you will see it adds up to around 119mb.

C Hawkins

User  
0 rated :

Thanks Donni,

This is what I suspected the case was. The original file plus the transcodes then count against the storage limits?

Cheers,
Chris

Donni Katzovicz

JW Player Support Agent  
0 rated :

Yup!

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