Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

JWplayer is unable to play on iphone and ipad

Our JWplayer version is 6.7, and our mobiles are unable to connect internet, and the error we got in the Ipad and Iphone is: Could not load plugins: File not found.

But it is working on PC end. The video you sent to me in the link also cannot be played on the Ipad and Iphone.

I downloaded latest version but it seems it needs new license.

1 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

Please note that JW 6 is no longer supported. Can you please upgrade your player version to JW 7 and then share a reproduction of this issue? Thanks.

This question has received the maximum number of answers.