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Display Video and Skip

I wanted to know if a VAST URL from DCM has any drawback with jw player. Usually, when client sends us a vast url from this adserver, does not display the video controls or the skip.
Is this error from DCM adserver or JW player?


1 Community Answers


JW Player Support Agent  
0 rated :


Sounds like it’s a VPAID ad with no skip offset defined. I’d talk to the ad network about it. Also for future reference, for us to reproduce this issue reliably I will need the following information:

Browser name and version:
Operating System name and version:
Device make and model:
Provide step by step instructions on how to reproduce the issue on your page:
A test page replicating the issue as described in the document below:

The test page must not contain any additional code or CSS, it must only contain the player and concrete steps to reproduce with expected and actual behavior.

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