Hi, I've tried to set the height setting below 30 to enforce audio-only-mode as described here: https://support.jwplayer.com/customer/en/portal/articles/1406724-aac-or-mp3-audio-embed, but on iPad it still renders a video even though the file is mp3 aswell.
Is this only supported on JW Player 7, or should this be possible on 6.5.3?
I’d suggest moving over to JW7 as we’ve discontinued JW6 and no longer support it.
On the other hand, for me to reproduce this issue reliably I will need the following information:
Browser name and version:
Operating System name and version:
Device make and model:
Provide step by step instructions on how to reproduce the issue on your page:
A test page replicating the issue as described in the document below:
https://support.jwplayer.com/customer/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-test-page
The test page must not contain any additional code or CSS, it must only contain the player and concrete steps to reproduce with expected and actual behavior.
Hello, I created a testpage as you suggested, and I cannot reproduce it. So I guess some CSS or JS from my end is messing it up. Atleast I know it works in my current version of JWPlayer.