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Cannot play external link video

I am trying to play a video hosted externaly on server.
while playing it shows an error. file could not be played.

following is my code

var playerone = jwplayer("myElement");
"playlist": [
"sources": [
"default": false,
"file": "",
"label": "0",
"type": "mp4",
"preload": "none"
"primary": "html5",
"hlshtml": true


now when i keep type = mp4 it gives file could not be played
and when i keep it mpd it gives no playable contect found.

I have tested playing this video on jwplayer stream tester. it looks fine there.

1 Community Answers


JW Player Support Agent  
0 rated :

You have a Free license edition player which is why DASH playback is not supported with your player setup. Please refer to our Adaptive Streaming article. You can upgrade your account within your JW Player dashboard by clicking the red “Upgrade” button at the top of your homepage.

Also check out the playlist[index].sources[] section of our JW Player Configuration Reference for and our Configuring Multiple Sources article more information on setting up a playlist with multiple sources.

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