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JwPlayer 7.12.2 not firing 'progress' Tracking event for VAST


We use JWPlayer 7.12.2, self-hosted. When we get a VAST response that contains Tracking 'progress' events like:
<Tracking event="progress" offset="00:00:15">https://ad-beacon-v01.uliza.jp/beaconlog/view15sec.gif</Tracking>

The player does not fire a 'progress' event at the 15 second mark. We see the same behaviour with the JWPlayer VAST test player here:
http://demo.jwplayer.com/ad-tester

However, when we test the same VAST tag with Google's reference player here:
https://developers.google.com/interactive-media-ads/docs/sdks/html5/vastinspector

We do see the view15sec.gif HTTP request being made successfully in Chrome debugger. As I understand it, 'progress' events are an official part of the VAST 3.0 specification.
Does JWPlayer not support 'progress' Tracking events?

Cheers,

Rem

2 Community Answers

rem

User  
0 rated :

I forgot to say, the VAST URL we are requesting is:
https://ad-api-v01.uliza.jp/reqVAST.php?campaign_id=8640&v=3&page-url=[page-url]&random=[random]

Alex

JW Player Support Agent  
0 rated :

Hi Rem,

I have responded to your email support case regarding this.

Thank you.

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