Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

JwPlayer 7.12.2 not firing 'progress' Tracking event for VAST

We use JWPlayer 7.12.2, self-hosted. When we get a VAST response that contains Tracking 'progress' events like:
<Tracking event="progress" offset="00:00:15">https://ad-beacon-v01.uliza.jp/beaconlog/view15sec.gif</Tracking>

The player does not fire a 'progress' event at the 15 second mark. We see the same behaviour with the JWPlayer VAST test player here:
http://demo.jwplayer.com/ad-tester

However, when we test the same VAST tag with Google's reference player here:
https://developers.google.com/interactive-media-ads/docs/sdks/html5/vastinspector

We do see the view15sec.gif HTTP request being made successfully in Chrome debugger. As I understand it, 'progress' events are an official part of the VAST 3.0 specification.
Does JWPlayer not support 'progress' Tracking events?

Cheers,

Rem

2 Community Answers

Up Down

rem

User  
0 rated :

I forgot to say, the VAST URL we are requesting is:
https://ad-api-v01.uliza.jp/reqVAST.php?campaign_id=8640&v=3&page-url=[page-url]&random=[random]

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi Rem,

I have responded to your email support case regarding this.

Thank you.

This question has received the maximum number of answers.