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Video is not playing in IE if "Shockwave Flash Object" is turned off

Though i am embedding the JWPlayer into IE11 with HTML5 (without Flash) to load the youtube video; IE11 is not playing it without enabling the "Shockwave Flash Object" add-on in it. I want to play video without enabling the Flash add-on.

Can please assist me in this.

8 Community Answers

Donni

Best Answer  JW Player Support Agent  

It seems you are using configs from an older version of the player. Please review the updated configuration reference. . Below is what your player.setup() could look like if updated:

var playerInstance = jwplayer("myElement");
playerInstance.setup({
    file: 'https://www.youtube.com/watch?v=D6vMwtkdozQ',
    image: 'rough-horn-2146181__340.jpg',
    width: 380,
    height: 220,

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Donni

JW Player Support Agent  
0 rated :

What version of Windows are you running? HLS in HTML5 in Internet Explorer 11+ is Windows 8.1 & 10 only.

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s...

User  
0 rated :

Hi Donni,

The OS which I am using is "Windows 8.1 Enterprise". Please find the below script which I am using,

<script type="text/javascript">
var playerInstance = jwplayer("myElement");
playerInstance.setup({
primary : 'html5',

levels: [
{'file': 'https://www.youtube.com/watch?v=D6vMwtkdozQ', type: 'DASH' }
],

modes: [
{ type: 'html5', src: '/jwplayer/player.swf' }

],
'image': 'rough-horn-2146181__340.jpg',
'width':'380',
'height':'220'
})
</script>

And today I see the video is not playing even after enabling the Flash add-on. Instead showing an error as "An error occurred. Please try again."

Thanks & Regards,
Sundar

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s...

User  
0 rated :

Hi Donni,

Please ignore the above script and consider the below.

<script type="text/javascript">
var playerInstance = jwplayer("myElement");
playerInstance.setup({
primary : 'html5',

levels: [
{'file': 'https://www.youtube.com/watch?v=D6vMwtkdozQ', type: 'mp4' }
],

modes: [
{ type: 'html5', src: '/jwplayer/player.swf' }

],
'image': 'rough-horn-2146181__340.jpg',
'width':'380',
'height':'220'
})
</script>


Thanks & Regards,
Sundar

Up Down

Donni

Best Answer  JW Player Support Agent  
0 rated :

It seems you are using configs from an older version of the player. Please review the updated configuration reference. . Below is what your player.setup() could look like if updated:

var playerInstance = jwplayer("myElement");
playerInstance.setup({
    file: 'https://www.youtube.com/watch?v=D6vMwtkdozQ',
    image: 'rough-horn-2146181__340.jpg',
    width: 380,
    height: 220,

Up Down

s...

User  
0 rated :

Thank you Donni. It is working for us, Thanks for your timely help.

I am just having a clarification, whether the given license key has any expiry date or it is a permanent one.

Thanks & Regards,
Sundar

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Donni

JW Player Support Agent  
0 rated :

Cloud-hosted players have rotating license keys and self-hosted players have static license keys.

Up Down

s...

User  
0 rated :

Hi Donni,

Thank you for the timely help, the video is working. I am just having a clarification - does the license key which we used is having the expiration period?
Please confirm.

Thanks & Regards,
Sundar

Up Down

s...

User  
0 rated :

Donni,

Please ignore the above query. Thanks for the Information.

Thanks & Regards,
Sundar

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