Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Jwplayer Black screen issue

Hey team,

I am using JW player on an android app So I have some issue are below:-
1) when we open the JWplayer video it seems to a black screen for 5 to 6 second(its a JWPlayer Bug or Functionality?) and then the video is started.
2) Also for the stable version of JWplayer android SDK 2.6.3+14 the preload method of PlayerConfig is not resolve.

Note: i am using setControls(false);. and i am using .m3u8 file also using OBS studio for live streaming.

1 Community Answers


JW Player Support Agent  
-1 rated :

For me to reproduce this issue reliably I will need this information about your application:

Device’s Android Version:
JW Player SDK for Android version number:
Device make and model where you are experiencing this issue:
Provide step by step instructions on how to reproduce your issue:
JW Player Demo Application Source Code that is also experiencing the issue:

As the last field suggests, please replicate this issue using the JW Player Demo Application and send us a link to a zipped version of the entire Android Studio Project for testing which can be found here:

This question has received the maximum number of answers.