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Analytics on Sources links


If we advertise the sources link (versus the embed code) for content hosted on JWP, will analytics still be recorded?

We have a special case, where we cannot use the embed code, so hoping we can still capture analytics.

4 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi there,

I want to confirm that you are asking to record analytics for content hosted with us, but not played in our player. Is this correct?

Please let me know. Thank you.

Al Lounsbury

User  
0 rated :

Yes, that is correct. We would be direct linking to content on your platform.

Al Lounsbury

User  
0 rated :

@Alex
Some additional clarification. So as many know, iTunes provides no analytics on podcast played by their player and we need to provide a link to an audio file (mp3/m4a) for the itunes player. So we are hoping to host our audio podcast files on JW Platform and capture analytics. So trusting that information can be pulled from files hosted on your platform.
Regards Al

Alex

JW Player Support Agent  
0 rated :

Hi Al,

Because our player is what is responsible for sending analytics to our platform, we would not be able to gather analytics if you are not using the player. The only metric you would see increase when directly linking to media that we are hosting that is not being played through our player would be your streaming usage, because that is calculated on the CDN-level.

I should also point out that directly linking to content that we have transcoded and that we are hosting without the use of our player is against our Terms of Service, except for in some small exceptions (mainly OTT devices, such as Apple TV or Roku).

Thank you.

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