Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Setup Timeout Streaming Error

Viewer is reporting a "Setup Timeout Error: Setup took longer than 30 seconds to complete ." error message on this page: when accessing it via IE 11 on Windows 10.

1 Community Answers


JW Player Support Agent  
0 rated :


I can’t seem to reproduce the issue on IE 11, Windows 10. I assume their bandwidth is low so everything it taking longer to load resulting in the above error message.

This question has received the maximum number of answers.