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JWPlayer 7.11.0 NOT PLAYING THE VIDEO ON IPAD (INSIDE A UIWEBVIEW)


WE'RE USING JWPLAYER ON OUR WEBSITE. WE HAVE AN IPAD APPLICATION AS WELL ,THAT USES A WEB VIEW (UIWEBVIEW) TO SHOW A PAGE WITH JWPLAYER. THE PROBLEM IS THAT THE PLAYER IS NOT WORKING AS INTENDED. THE PLAY BUTTON DOESN'T WORK. SOMETIMES IT WORKS WHEN USER TAPS OUTSIDE THE PLAY BUTTON. SOMETIMES IT DOENS'T WORK AT ALL. ONCE IT WORKS (BY TAPPING OUTSIDE THE PLAY BUTTON), THE PLAY/PAUSE BUTTONS START TO WORK NORMALLY AGAIN.

THIS IS A BIG PROBLEM FOR US, AND WE NEED A RESOLUTION AS SOON AS POSSIBLE. ANY HELP WOULD BE APPRECIATED.

1 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

Please note that we do not currently support playback in a web view. That is a feature that will be supporting with JW Player version 8. In the meantime, you are welcome to use our iOS SDK to create your iPad application.
https://developer.jwplayer.com/ios-sdk/

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